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Did You Know?
With the ETS Airport Shuttle, it’s never been easier to get to the terminal on time for your flight. The ETS Airport Shuttle provides shared shuttle and private van services straight to JFK airport, 365 days a year.
You can expect affordable fares without any surge pricing. For one great price, you can enjoy door-to-door services from a professional driver. They always know the fastest routes to and from the airport; now you don’t have to waste any time in traffic! Established in 1996, the ETS Airport Shuttle knows a think or two about how a JFK Shuttle should operate. Whether you are going on a family vacation or a business trip, a shuttle or van can be at your front door in no time.
Customer Reviews
Overpriced for a private van which was old and dirty filled with trash, ripped seats, non-working air conditioner, no water bottles, had to sit in the front seat because the second row is not able to feel the air conditioning. I felt very tense throughout the ride. I would never recommend this service. I complained and asked for a partial refund but never got a return call or any refund.
Posted by Gloria Cukar on August 30, 2022 on Google
I was waiting in the correct space but the driver never came by and shouted my name, so I missed the shuttle and had to take a cab for almost double the price. Driver reported me as a "no show" and claimed to pick up four other passengers. I wasn't listening to music or even on my phone, I was literally standing with my backpack on, ready to go, reading the names of busses going by. Nobody came in and shouted 5 names, where 4 people left except me.
Posted by Michael Wood on August 17, 2022 on Google
I haven’t read the reviews before calling this service. I called to ask about the shuttle service from EWR to JFK as soon as I got from the plane. The lady said the driver will come in one hour, this time was enough to get the luggage, to have snack and go to bathroom. Very nice and polite gentleman came and took us to the mini bus, all together 4 passengers we all arrived to JFK without interruption in one and a half hour for $44 dollars each. I am happy with the service, will call them again on my way back
Posted by Maria Miao on July 21, 2022 on Google
Okay as long as you have extra time. If your going to be on a schedule don’t use the shared service. You’ll spend 30-60 minutes circling JFK before driving to next airport.
Shuttle coordinator on the phone was helpful, driver was not.
Posted by Amber Lesser on July 08, 2022 on Google
DO NOT BOOK WITH THEM! I didn’t book a shuttle in advance but was able to book one right after my flight for 3:30 pm. The instructions as to where to get picked up were extremely confusing and when I was finally at the right place, the driver showed up 15 minutes late and told me to wait another 15 minutes because he has to call the company and confirm. He then disappeared and was nowhere to be found, so I just left the airport and hopped in an Uber, it was double the price but so worth it. When I called to cancel my ride and get a refund, the lady said they don’t do refunds since it’s policy, which is such bs, 50 dollars wasted! Save yourself the headache and don’t book them.
Posted by alina popova on June 30, 2022 on Google
Waited for the Newark-JFK shuttle for an hour. It never came. Had to take a Lyft to make my flight. Client service hasn't answered my reclamation.
Posted by Jarno Penttinen on June 08, 2022 on Google
Shuttle booked from EWR to JFK , delayed by one hour . No response or accountability. Please avoid them they won’t pick up your phone call as well.
Posted by Mukesh Dave on June 02, 2022 on Google
Honestly I had a great experience. Pickup was fast and easy. Our driver was very friendly and helpful. Not too expensive and fairly good 👍🏼
Posted by Sophia Maring on May 24, 2022 on Google
We made a reservation for a direct ride from LaGuardia to Newark and ended up driving around in JFK for an hour picking up and dropping off people , which ended up being a 3 hour drive instead of 1 hour. Literally driving in circles for an hour due to the company ordering the driver all over the place. Not satisfied with my ride , most ridiculous shuttle service, would have rather paid for a taxi at this point. Our driver is awesome was not his fault but company is ridiculous.
Posted by Annamaria Christian on May 22, 2022 on Google
