Super Shuttle, also known as the Blue Van airport service, is a well-known airport transportation company in the US and around the world.
The company opened its doors in Los Angeles, California in 1983. Therefore, they have over 35 years of experience.
Today, the company provides door-to-door service for over 8 million passengers a year. For all these years, the company served more than 150 million passengers!
Super Shuttle Locations
Super Shuttle offers its services not only at the airports in North America, but also at many International airports. You can find them in Central and South America, Europe, and Asia.
Today, Super Shuttle services more than 60 airports and over 50 cities. Check their locations below.
North America Airport Locations:
Atlanta, GA (ATL)
Austin, TX (AUS)
Baltimore, MD (BWI)
Boston, MA (BOS)
Burbank, CA (BUR)
Chicago, IL (ORD, MDW)
Cincinnati, OH (CVG)
Cleveland, OH (CLE)
Dallas, TX (DFW, DAL)
Denver, CO (DEN)
Detroit, MI (DTW)
Fort Myers, FL (PGD, RSW)
Fort Lauderdale, FL (FLL)
Houston, TX (HOU, IAH)
Indianapolis, IN (IND)
Jacksonville, FL (JAX)
Kansas City, MO (MCI)
Las Vegas, NV (LAS)
Long Beach, CA (LGB)
Long Island, NY (ISP)
Los Angeles, CA (LAX)
Miami, FL (MIA)
Minneapolis, MN (MSP)
New Orleans, LA (MSY)
New York City, NY (JFK, LGA)
Newark, NJ (EWR)
Oakland, CA (OAK)
Ontario, CA (ONT)
Orange County, CA (SNA)
Orlando, FL (MCO, SFB)
Philadelphia, PA (PHL)
Phoenix, AZ (PHX, AZA)
Pittsburgh, PA (PIT)
Raleigh/Durham, NC (RDU)
Sacramento, CA (SMF)
Salt Lake City, UT (SLC)
San Antonio, TX (SAT)
San Diego, CA (SAN)
San Francisco, CA (SFO)
San Jose, CA (SJC)
St. Petersburg-Clearwater, FL (PIE)
Tampa Bay, FL (TPA)
Washington, D.C. (DCA, IAD)
West Palm Beach, FL (PBI)
Amsterdam, NL (AMS)
Berlin, DE (TXL)
Cancún, MX (CUN)
Delhi, IN (DEL)
Kuala Lumpur, MY (KUL)
London, GB (LHR, LGW, LCY, Eurostar)
Los Cabos, MX (SJD)
Mérida, MX (MID)
Montréal, CA (YUL)
Paris, FR (BVA, CDG, ORY)
Punta Cana, DO (PUJ)
Rome, IT (FCO, CIA)
Seoul, KR (ICN, GMP)
Toronto, CA (YYZ)
Vancouver, CA (YVR)
There are some cities in the United States in which Super Shuttle doesn't offer its airport shuttle. However, the company has other transportation providers as partners as well as independent contractors and offer alternative ride choices.
Those cities are: Charleston, Charlotte, Colorado Springs, Destin, Honolulu, Kona, Louisville, Milwaukee, Naples, Norfolk, Pensacola, Richmond, Seattle, and St. Louis.
SuperShuttle’s services are available 24 hours a day, 7 days a week. They offer a variety of services to meet any of your transportation needs. Check below and find all the information you need. All price quotes have upfront pricing, include all passengers selected on your search and for one-way or round trip.
Shared Ride Shuttle
Shared rides are the most popular option, being cost-effective and eco-friendly. This is a great choice for budget-conscious or leisure travelers with extra time.
When you book a SuperShuttle airport transfer, you will be grouped with other travelers headed in the same direction. Depending on the number of travelers, your shuttle may make a few stops along the way to pick up or drop off passengers. They do not usually make more than 3 stops.
If you’re going
to the airport
, you will automatically be group you with others going there.
Because of the stops along the way, your pick-up time will be 2 to 3 hours prior to your flight time. This will ensure that you get to the airport on time (but always doing the speed limit for your maximum safety).
On the day of your trip, your shuttle will arrive within 15 minutes of your scheduled pick-up time. The driver will assist you with your luggage and drop you off at the departures area of your airline terminal.
If you’re going
from the airport:
Upon arrival, proceed to baggage claim and pick up your luggage. You will receive a text message prompting you to check in for your ride. In many cases you will proceed to a transportation desk. Once you check in, you will get instructions guiding you to your pickup location.
This service is ideal for those with a packed schedule, groups of any size, and people with lots of luggage.
The non-stop shuttle takes you straight to your destination with no stops in between. So, you will get to your destination faster. Also, you won’t share your ride with other people.
If you’re going
to the airport:
your non-stop shuttle will arrive within 15 minutes of your scheduled pick-up time. The driver will notify you of arrival, help you with your luggage, and drop you off at your designated airport terminal.
If you’re going
from the airport:
First proceed to baggage claim to retrieve your luggage. You will receive a text message after which you should check in for your ride. After that, you will receive instructions on your mobile device guiding you to your pick-up location within the terminal.
Black car service is provided by ExecuCar. It is a sister brand offering an upscale, private transportation service, which many situations can be as economical as local taxi services. Therefore, if you’re looking for an exclusive luxury car service or traveling for business, this option is for you.
This service is also available to and from an airport, with a couple of options upon airport arrival. You can choose from exclusive curbside pick-up or Meet-and-Greet service.
ExecuCar offers both luxurious and comfortable vehicles, including black sedan and black SUV.
to the airport:
On your day of travel, they will notify you of their arrival. The shuttle operator will pick you up right from your door, assist with loading your luggage, and you will be off to the airport.
If you’re going
from the airport
, you have two options: Curbside and Meet & Greet.
Curbside: After picking up your luggage, you will receive a text message after your flight lands, prompting you to check in for your ride. After that, you will get the instructions on where to find your driver within the terminal. It’s helpful to provide your flight details on your booking.
Meet & Greet: After arrival, head toward baggage claim. The ExecuCar driver will wait for you inside the baggage claim area, holding a sign with your name. He will help you with the luggage and escort you to the vehicle.
Blue Van Advance Reservations
Booking a ride has never been easier! You can make a Blue Van reservation in several ways:
booking online on their website
making a reservation via Blue Van mobile app
calling Blue Van phone number 800-258-3826
For rides to the airport, shared rides must be booked at least two hours in advance. However, they recommend booking 24 hours in advance.
If you forget or are unable to book a ride in advance, that’s not a problem! Most airports offer on-demand service from the airport. You should speak with an on-site curbside service representative, visit their airport booth, or use the SuperShuttle offers app.
Don’t have a mobile app or a mobile device? Don’t worry! Numerous airports have on-site ticket counters. They are usually inside the Baggage Claim area or outside on the curb.
If you do have their app on your phone, you should definitely use it. Why? Because if you create a profile, you open the door to many opportunities.
By using the app for a mobile notification, you can get
code, coupons, and receive extra airline reward points.
If you want to
your reservation, you can do that at any time. Just log into your Super Shuttle account on the website or mobile app, and go to the "My Trips" section. Alternatively, you can also call 800-258-3826.
Want to cancel your reservation? No problem, the company offer a simple way for you to cancel it. You can also use the website, your phone app, or call them at 800-258-3826.
If you use the website: click the Menu in the top right, click Manage Trips, then Find Your Trip, enter your Confirmation Number and Last Name, and click Find Trip. After that, click Cancel Trip and confirm your cancellation.
If you use the app: tap the menu in the top right, tap My Trips, then Cancel, and confirm your cancellation.
The airport shuttle operator will give you a full refund only if you cancel your ride at least 2 hours prior to your pick-up time.
You might be wondering what are those airline reward points or how to use them. You don’t have to search for it, we can address all of your questions.
This is possible only if you create an account on your app. It’s free and very easy. After that, you can earn extra miles or points with every ride.
The company partnered with some airlines to offer you the opportunity to earn airline miles or points when enrolled in one of the following programs:
American Airlines AAdvantage
Southwest Airlines Rapid Rewards
For more information about each program, click
Do I have to book Super Shuttle in advance?
For rides to the airport, shared rides must be booked at least two hours in advance. Super Shuttle recommends booking at least 24 hours in advance, but you can usually book your ride at the airport as well.
Can I book Super Shuttle at the airport?
Yes! Most airports offer on-demand service from the airport. Speak with a curbside representative or visit the Super Shuttle booth. Also, numerous airports have on-site ticket counters. They are usually inside the Baggage Claim area or outside on the curb.
Do I need a Super Shuttle account to book a ride?
You do not need a Super Shuttle account to make a reservation via the website. However, you do need it if you want to use their mobile app.
How many pieces of luggage can I take on the shuttle?
Each passenger can bring two pieces of luggage plus two carry-on size items. Extra fees may apply if your luggage exceeds 50 pounds or if the dimensions for your check bag exceeds 80 inches.
What time does shuttle van pick up?
On the day of your trip, your shuttle will arrive within 15 minutes of your scheduled pickup time.
What is Super Shuttle ExecuCar?
It is a Super Shuttle sister brand offering upscale, private transportation services.
What happens to my ride if my flight is delayed?
You don’t have to worry if your flight is delayed. When you land, just check-in via your mobile or at the Super Shuttle counter, and the next available shuttle will pick you up.
How many stops will the Shuttle make?
The average amount of stops within a route is typically 3 to 4 for a 7-passenger van, and 4 to 5 stops for a 10-passenger van. To avoid this, you can book a Non-Stop Ride with no stops in between.
How to edit my reservation?
Just log into your account on the website or mobile app, and go to the "My Trips" section. You can also call 800-258-3826.
Can I cancel my SuperShuttle reservation?
Yes! You can use the website, your phone app, or call them at 800-258-3826.
Website cancellation: click the Menu in the top right, click Manage Trips, then Find Your Trip, enter your Confirmation Number and Last Name, and click Find Trip. After that, click Cancel Trip and confirm your cancellation.
Open the app: tap the menu in the top right, tap My Trips, then Cancel, and confirm your cancellation.
Is my purchase refundable?
The company will give you a full refund only if you cancel your ride at least 2 hours prior to your pick-up time.
How much does a ride cost?
It depends on the service you chose and the distance between your pick-up and drop-off destinations. You can easily find out the price for your trip on our website.
Type in your pick-up and drop-off, a date and time, and choose a number of passengers. After that, click ‘’Select a ride’’.
Does the company offer AAA discount?
Yes! AAA members can get a 10% discount on airport rides with SuperShuttle and ExecuCar.
How to find my ride confirmation number?
You can find it in the e-mail confirmation you received or in the ‘’My Trips’’ section of their website or mobile app.
What are thee operating hours?
At most of the locations, vehicles are available 24 hours a day. However, some cities have restricted hours during night due to a decrease in airport traffic.
What form of payment details are offered to buy ground transportation on www.supershuttle.com?
All major credit cards, cash and direct bill accounts are accepted
Additionally, many airport counters are not staffed 24 hours, but they offer after-hours phones and phone numbers for your convenience.