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Customer Reviews
I just recently used your services to get to
JFK and back to Connecticut. Both trips were comfortable, safe and the drivers were great. I will be using them again soon and would recommend them to anyone who needs (or just doesn’t want to fight the traffic themselves) limo service to the airports.
Donna G.
Posted by Donna Greene on July 21, 2021 on Google
Wonderful service from New Haven to JFK. Driver was kind and helpful.
Posted by Araceli Lopez on June 29, 2021 on Google
Ride to La Guardia was good, driver on time and called me to confirm. Coming back not so pleasant. Driver accused me of lieing about my child's age because she "looks" older and demanded that I pay the regular fare for her. It's called genes buddy, can't judge appearance based on what you think it should be. This has turned me off and I will seek other means of airport transportation.
Posted by Lady on June 21, 2021 on Google
Exceptional service to and from JFK. Harold was our driver from our home to JFK, and Charles picked up at JFK and brought us home. Both times, the cars (luxury SUVs) were immaculately clean, nicely ventilated, and the drivers were conscientious about mask-wearing. They were the perfect balance of courteous without over-talkative and let us have our own conversation when needed. Both ways, the drivers arrived early, were very communicative via text (as was GO Shuttle HQ), and got us where we needed to be very promptly. Navigating through Connecticut and around JFK, both at peak hours, is not easy, and they did a great job getting us to and from safely and quickly. I could not be more pleased with this service and will definitely use GO Shuttle again!
Posted by Nicole Perone on June 08, 2021 on Google
Reserved a car for JFK round trip from Milford in June
Both drivers arrived early communicating regularly. Professional, timely and reasonable. Also - followed strict COVID guidelines. Highly recommended ! Why drive yourself when you have GO Airport Shuttle.
Posted by Denise Perone on June 07, 2021 on Google
I booked a shared cab a month before my flight and yesterday, 2 days before my flight, I got a phone call that they had to cancel because there aren’t enough travelers. I was told I can pay a discounted price for a private shuttle. I didn’t see anything about cancellations if there are not enough travelers while I booking. Why even offer shared cab if that is the case. Has anyone else had this problem? I’ve been using this service very often for a year now (even during peak Covid) and never had an issue. Also while trying to get in touch with someone day I had to call ten times, leave two voicemails, and one email just to reach someone, he said he’ll give my number to the manager but I doubt it. At this point I’d rather cancel and Uber.
Posted by Chelsea Blackwood on September 24, 2020 on Google
I paid to reserve a seat, but when my flight landed they did not answer the phone. I had a nightmare 10 hour commute in the middle of the night because I was counting on GO.
Posted by Stephane Cosby on March 08, 2020 on Google
It’s fine if you don’t have anywhere to be on a schedule but DO NOT BOOK this if you need to be somewhere at a specific time. I’ve used it dozens of times and even when I make an advance reservation the wait is 45 min to an hour. Also they won’t leave until the shuttle is full so be prepared to wait at the airport for up to an hour in the shuttle.
Posted by Annie Beckett on February 24, 2020 on Google
They picked me up even thoughI had lost use of my phone, and found and returned a hat I had left in the van. Could not be happier!
Posted by S E on January 11, 2020 on Google
