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Did You Know?
Have you got a flight to catch and need a fast ride to the airport? Choose the Steamboat Springs Shuttle for dependable and speedy transport. As the oldest transportation company in town, you know you can reliable on the Alpine Shuttle to get you to your terminal on time for your flight. The Alpine Shuttle is part of the largest door-to-door airport shuttle company in the world, which means you can’t get a more professional and trusted service. It is still independently owned and that means the team know the quickest and best routes to take to get you to the airport on time for your flight. The Steamboat Springs Shuttle runs all year round and it doesn’t matter whether you have an afternoon flight or redeye; you can rely on the Alpine shuttle!
Customer Reviews
Made these reservations weeks in advance. Received a call the day before pickup was scheduled to confirm pickup time of 5:05am to ride to airport for 7:20am flight. They did not show up. We stood outside in the cold for over half an hour calling the business. They wouldn't answer the phone because it is before their business hours. We were stranded with no way to the airport. Will never use them again.
Received a call hours later with an apology and they credited our round trip bus ride.
Initial ride when we flew into Steamboat Springs from the airport to condo was easy and as expected.
Posted by Brooke Lefler Ludford on March 29, 2022 on Google
This shuttle is the best way to get to and from Steamboat! They are punctual, pleasant, and promptly get you to your destination. Their shuttle vans are clean and comfortable. There is not need to rent a car in Steamboat, especially in the winter, because of their excellent transportation system.
Posted by Marlene Apodaca on March 22, 2022 on Google
After our flight had been canceled and we arrived in Hayden a day later, I thought we might have a problem with our shuttle reservation into Steamboat. We were delayed a bit, which was fine considering we came in on a flight a day later (and they had to wait for the next flight to arrive), but the trip into town was seamless, and they promptly picked us up for our return trip back to the airport and got us there with time to spare. It is a great service that I would use again.
Posted by Craig Bach on March 22, 2022 on Google
We had a great experience with GoAlpine. Arrived in Hayden and shuttle was waiting - we only had a few riders on the bus with us but the driver was friendly and expeditious. Would book transportation with them again on our next trip.
Posted by Alison Collins on March 21, 2022 on Google
Our party of eight had to change reservations two times due to emergencies and the employees at the Steamboat GoAlpine front desk couldn’t have been more helpful. They went out of their way to make sure we were taken care of and even called the morning before we left to make sure everything was taken care of. Pickup was punctual and van was clean.
Thank you for the great service.
Posted by G Hunt on March 01, 2022 on Google
Drove into Hayden to catch a shuttle to Steamboat. The company wouldn't take me at my scheduled shuttle departure time. I had to wait for another flight to arrive which was delayed. Then once we were loaded on bus, we had to wait for one person to file lost luggage claim as 15 of us sat waiting on bus. I ended up departing 80 minutes late. Should have taken an Uber.
Edit: Company followed up with me on my experience. Manager was polite, and offered a refund for my troubles. Appreciate Go Alpine company taking the time to remedy, and listening to feedback in order to better the next customer's experience.
Posted by Kaitlyn Kappesser on February 28, 2022 on Google
Worst shuttle ever. Scheduled a pickup at 5:15am from our resort in steamboat to get to the Hayden airport.
We left our keys in the condo assuming the shuttle would be be on time as planned. Had to wait outside in 1 degree weather with all our bags and luggage for over an hour and no shuttle showed up.
You can’t get a hold of anybody because the call line is not available that early. The call center is extremely not user friendly when it is within business hours.
Nobody called us and nobody showed up. Had to call the non emergency police for help because of the cold. Luckily at 6:30am a coffee shop opened and we went in to be warm.
We confirmed our pickup time via email and it said go alpine would be at our destination at that time on that date.
A very kind stranger ended up giving us a ride to the airport but we still missed our flight which led to a whole different nightmare.
Overall the worst shuttle service ever. If there is another option in steamboat I would highly recommend using them. DO NOT RECOMMEND GO ALPINE
Posted by Jack Vanoort on February 27, 2022 on Google
Won’t use this company ever again. Flight arrived Hayden airport at 1:30 and had a scheduled pickup for 2pm. Shuttle didn’t arrive until 3pm and it took the shuttle driver another 30 minutes to “call roll” and load luggage while in -10 degree weather before allowing anyone to board the bus. Didn’t get to our house in Steamboat until we’ll after 4. Our return flight got canceled and moved to a different time. No way to get a hold of customer service to change the scheduled pickup. Beware if you book with them, you’re rolling the dice.
Posted by Luke Alger on February 05, 2022 on Google
DO NOT USE! The driver was extremely slow at driving and what was supposed to be a 3 1/2 hour drive to the Denver airport turned into 6 hours. The back door opened and the luggage fell out of the back of the shuttle. The driver kept pulling over and stopping. Weather and traffic was fine the entire route. This was a driver who had no regard for the 20 people needing to catch their flights on this shuttle. Missed our flight because of GO Alpine with no other option for the day.
UPDATE: based on Go Alpines reply to this review, I emailed SAMANTHA on 1/6/22. I’m still waiting for a response. Don’t believe there replies to the bad reviews as they are just trying to make themselves look responsible for their actions. Again, DO NOT USE!!!
Posted by Colette Washington, RN on January 17, 2022 on Google
