Shuttle wait time was well over an hour. The staff at the airport was aloof and unapologetic. A woman who was presumably their manager was screaming responses from another room to me.
Another passenger asked if it was normal for shuttles to be this late, the woman screamed back curtly “YES!” Single word answer, extremely rude.
The shuttle driver however was courteous and helpful. The associate who helped me book on the phone was also helpful and courteous.
The airport experience needs to be improved.
Posted by
Garrett Neilsen
on February 20, 2021
on Google
I personally have no problem with the shuttle or ride. I just wish Go Alpine would have more hours to and from Steamboat Springs to Denver. Or at least later hours. For example, if you have a later flight, the only bus leaves Steamboat at 6 in the morning and to come back from Denver is noon. It is a hassle to have to spend all day waiting for your flight or finding flights that will make it back before noon, especially due to Covid 19-when available flights are even more limited. This makes it an inconvenient choice.
Update: They recently added more pick up and drop off options which include throughout the day.
Posted by
Valerie Nunez Benitez
on February 07, 2021
on Google
While the driver was extremely nice and informative, our shuttle was packed during the COVID-19 pandemic, and numerous passengers on board took their masks off en route to the airport to eat. After taking extreme care our entire trip, I was extremely disappointed and frustrated with the conditions on the shuttle. I thought the shuttle was packed when they told us we were the last stop, then someone radioed that 4 more people had to be picked up, so of course we had to stop to pick them up too. The ride wasn't cheap. Save your money and schedule an uber.
Posted by
Lindsay Cunningham
on January 12, 2021
on Google
Shuttle service charges ridiculous amount knowing visitors have no choice. $65 per person for a 20 minute drive from airport to Steamboat. Family of six makes the trip that much more expensive. Next time we will know to schedule a Lyft ahead of the time for fraction of the price.
Posted by
Karri Sykora
on December 27, 2020
on Google
Chris is amazing! Here is what you can expect when he is your driver; He is always in the best mood, even if you are stressed and frazzled, he will always make sure you get off the shuttle feeling better. Best Alpine driver around! So friendly and amazing! You can't go wrong calling Alpine, especially if you get Chris as your driver!
Posted by
Alexa Malik
on December 11, 2020
on Google
Horrific service
Completely unreliable
Posted by
Richard Gitter
on November 18, 2020
on Google
I personally have no problem with the shuttle or ride. I just wish Go Alpine would have more hours to and from Steamboat Springs to Denver. Or at least later hours. For example, if you have a later flight, the only bus leaves Steamboat at 6 in the morning and to come back from Denver is noon. It is a hassle to have to spend all day waiting for your flight or finding flights that will make it back before noon, especially due to Covid 19-when available flights are even more limited. This makes it an inconvenient choice.
Posted by
Valerie Nunez Benitez
on November 08, 2020
on Google
Waited over an hour for the shuttle to arrive at Hayden AP but the chairs in the lobby are comfortable. The ride to the hotel was perfect, driver did and excellent job. I would use again, then again I would try another company as well....
Posted by
H ST
on November 02, 2020
on Google
What taxi closes at 5pm on the weekend. Alpine you continue to spiral downward...
Posted by
Chris Hoak
on November 01, 2020
on Google