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Customer Reviews
Not sure why they have so many bad reviews. The constant changing COVID situation in Melbourne has been a pain but they've been nothing but helpful and happy to change our pick up times. No complaints from me!
Posted by Campbell White on February 16, 2021 on Google
Stay away!!!!! Quoted $55 for a 5 minute trip. Lady at the desk insisted that the cheapest she could go was $50 when we refused to use the service. Ended up getting an Uber for $12. Absolute rip off.
Posted by Kyrillos Ghaly on January 31, 2021 on Google
I have use redy2go twice on visit to Sydney previous visit and they provide the best service from airport to the city the travel time was a bit long due to heavy traffic and fare wish was value for money around $23.00 one way , pick up time was on time from the accommodations as requested by me, . the driver was friendly and easy going.
Posted by Dave Ching on November 01, 2020 on Google
One of the best services I have ever used would highly recommend redy2go to anyone who wants to travel in luxury for a reasonable price cannot say enough positives for this company were on time polite and vehicles were immaculate 10 out of 10 would rate them with more stars if I could
Posted by Gregory Parsons on September 22, 2020 on Google
Had our disembarkation date from our ship changed. Confirmed our new date and time to pick us up from the overseas passenger terminal. Bus didn’t show up at the agreed time so we had to contact them. The person on the phone said the bus was stuck in traffic. Fair enough as there is a lot of traffic trying to get in. Two buses arrived. One was booked as a private transfer for a group of 8. The other bus had approximately 20 people attempting to get onto it. It only holds 9 people. There was no organization. We ended up catching the train instead as it would take too long to wait. Complete waste of money and very poor service.
On a side note, the driver who took us from the airport was terrible. Weaving in and out of traffic and kept cutting the corners and mounting the kerb. Also leaving braking to the very last second and having to put them on very hard to stop.
Do yourself a favor, either take the train which is a much better service or hire a private transfer. Wouldn’t recommend this service to anyone.
Posted by David Osborne on March 18, 2020 on Google
Girls in desk area good, staff person at pickup area very nice. BUT driver was not good and very ignorant. People on his shuttle bus asked for him to drop us off first, he pretended not to hear even though he was asked several times and then he acknowledged heard.
Your worker cost us our holiday, we missed the cut off by 5 mins so we are out of pocket $2000 + your fee of $36. Would not recommend or touch this business with a 10 foot pole.
Posted by Kim Riches on March 11, 2020 on Google
Not Happy. Turned up 5 minutes before departure to find that even though we had reserved seats the bus was full and we were told we had to wait for the next bus. The next one would be here in 10 minutes. It took at least 15. What use is booking if the don’t honour reservations? Great service when the bus arrived, but now I have to rush at the other end to make my connection.
Posted by Heather Kleinig on March 01, 2020 on Google
Its actually a very good ride service. We picked it up from Sydney Airport to Sydney central and a return ticket as well for like 34AUD. The door to door pickup and drop off service is really good with almost same rate as for the train tickets. May be even less if you are not staying near the train station or not staying in the central Sydney
Posted by Ankit Kachchhi on January 08, 2020 on Google