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Book SuperShuttle and other Low Cost transportation providers.
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Customer Reviews
This company have terrible customer relations. They cancelled our transport at 5.30pm on the evening prior to our 9am booking on the Gold Coast. The only notification was an email. No phone call. Too bad if I had not read my emails. I have not been refunded any money despite being promised this. It was an extremely stressful time trying to reorganise transport for a group of 6 with so little time. It ended up costing us a lot more. I will definitely not be using this company again.
Posted by Cheryl Clinton on April 27, 2022 on Google
I booked for transport to the airport in Sydney. The booking couldn’t be confirmed without entering my credit card details. I then cancelled approx 2 hours later. Both the booking and cancellation were more than 24 hours prior to departure. READ THE T&C,s EVERYONE as apparently NO REFUNDS WILL BE GIVEN FOR CANCELLATIONS. I have phoned them 3 times now with a promise of a callback, I’m still waiting. My $173.00 was the easiest money they made that day.
Posted by Tony Fenech on April 21, 2022 on Google
DO NOT USE this company for transfers unless you want to get stranded. I had booked, confirmed and prepaid my return airport transfers and then on our return i received an email at 6pm on public holiday easter monday less than 12 hours from our 5am pickup advising my booking had been cancelled - no phone call, just an email that i was extremely lucky to have checked. If i hadn't checked it i would have been waiting at 5am for a transfer that never would have arrived and most likely would have caused me to miss my flight. There was no other attempt to contact me or provide any assistance in organising alternate transportation. When i called them they could not escalate to anyone as of course no manager was available at 6pm on public holiday. It was a nightmare trying to find someone else at such short notice on public holiday and when we finally did we ended up having to pay a total of $230 to get a ride to the airport when original fare only cost us $75.
Posted by Srdjan Brkic on April 20, 2022 on Google
(USYD student, Free service, arrived at airport 16th Feb 2022 at 8.40pm)
My driver (Gabriel) was really friendly and helpful! I received the text message as promised, and called the driver when I got lost and panicked. He helped me and gave a short introduction to Sydney, and handled all the students under his care very well.
Posted by Eunice Ling on February 18, 2022 on Google
Our driver, George, was an absolute delight. The drive was smooth and he was a great conversationalist. A high point in our trip.
Posted by Tim Phillips on February 12, 2022 on Google
Amazing service! The driver is super generous and friendly, will definitely use their service in the future
Posted by Sonana Huaai on February 12, 2022 on Google
Great service! Friendly and professional driver Gabriel.
Posted by Tizi Mrg on January 16, 2022 on Google
Excellent service, we used the private car transport a few times. Friendly drivers, even had umbrella after meeting in arrivals on a stormy night. I would recommend and will use their services in the future.
Posted by Breda Slevin on December 19, 2021 on Google
Simply excellent driver for our pickup this morning from Bourke Road, Darlinghurst to the Sydney Domestic Airport. Very punctual at 9:15am. The Portuguese gentleman had such an eloquent and easy manner in his engagement with us. We had an amazing conversation and arrived at the airport smoothly. Highly recommend this shuttle service.
Posted by kumarbhaikk1 on December 17, 2021 on Google
