Ready2GO Airport Shuttle

For a friendly, punctual and efficient journey from the airport to Sydney centre, I’d recommend using anyone else. 10 minutes lasts an hour, the driver spends as much time shuffling receipts as he is does driving and the whole experience was terrible. If there are 2 or more of you just get an Uber, essentially avoid at all costs.

Booked online for a pick-up at Brisbane international on return from overseas. Flight was delayed by an hour, but walked out of customs and the driver was there ready and waiting. He was polite and cheerful, even if i was tired after flying for 12 hours. Got us to our hotel with no fuss and had the bags out of the trailer before we could get out of the van. Would definitely use again. Cheers.

Used this service on a recent weekend in Sydney, and it was great, everything I expected and more. The driver was helpful and cheerful, and I saw so much of the city as we wound our way through, dropping passengers off en route. Would not hesitate to use you again. Much better than the train.

The BEST part of this service is the Drivers. Poor things cop the abuse from us people waiting. Phone calls aren't answered, e-mails are BLOCKED ? what's that about. Get your act together OFFICE STAFF :( you are over booking and you don't have the drivers OR the cars to cope. High Five to Christian

Very mixed review. Our first driver on arriving in Sydney was good. On leaving Sydney our driver turned up late, went through one red traffic light, rolled through several others and had to reverse back up. He also sped throughout our journey sometimes going 70km in a 50 zone and 60km in a 40km road work zone. He also nearly hit several passengers. As well as turning up late he also turned up on his phone talking. My wife and I were left pretty shaken up. Please can you ensure your drivers stick to the road rules.

**** AVOID*** Too long a story to explain but absolutely appauling customer service. Thanks but no thanks to Rich in operations at Sydney who refused to speak to me to help resolve the issue. After been told both my reservations had been cancelled. I called to make a formal complaint to be advised they could see I had 2 dupe bookings and do I still need my transfer. This time I was on the train into Sydney.

WARNING dont use these guys they steel money from their drivers. They tell drivers that their commission is only 30% but then take 70% of a drivers earnings. They are always late, if their isn't enough customers the drivers will make you wait. I met someone who was waiting for over an hour to get to the city from the airport. even though they tell you a shuttle will be their in 15min

I was fortunate enough to meet Santos on my stay in Sydney and he was awesome. Friendly happy and a great person to have in your company. Wish every driver was like him.

There is no sign at their counter at Arrival B about After Hour Service, when we arrived, we found the counter is already closed! We booked the shuttle for 9:30pm,and we spent nearly half an hour finding them, they did not even pick up their service call, when we finally find them at Arrival A, they told us it is our fault that we are late, so we need to wait another 30 minutes..... however we waited nearly an hour, the shuttle is still not here! The stuff is very rude too...... we took a taxi to the hotel at the end...... strongly not recommend! If you are willing to travel happy and save time..... plz never take their shuttle!

Absolute despicable company. Took an hour and a half to get on our transport shuttle to our hotel. When we were supposed to be picked up the driver who turned up was doing drop offs, told us he couldn't take us even though his van was empty and left an elderly lady and myself a partially disabled person standing on the curbside without a ride to the airport. The lowest of the low. Will only steer people away from this company if asked. My trip was all prepaid and never got it.

I organised a private ride share transfer to get my 91 year old father and I to the cruise ship. We had the same driver for both legs. He turned up exactly on time, took care of the suitcases and was just so friendly and polite. The whole experience was easy.

Would give it zero. Left me waiting at the hotel for the bus, when I called the bus had broken down sand was not going to show. Don't waste your time get a cab or shuttle bus

Service was very good. Naomi at Sydney airport was fantastic - a real asset to the company. Short wait at the airport and on the return the driver was there early. Both drivers were excellent.

Wish had negative stars to rate them.. They are slightly cheaper than the trains (as claimed by an employee - but can be a lie)..but the waiting time is double than the travel time..still waiting for over an hour but no luck.. If you have an itinerary planned post your arrival..this is surely not the shuttle you should opt for. My flight duration from Melbourne was shorter than the wait time..no kidding. If you sign up for this, assume your travel time to the city to be around 2-3 hours after your arrival.

Picked up at noon in CBD... Didn't get dropped off at the airport until 1:30. Don't waste your time. Take a train instead for the same price and one hour less.

I'm regards to their new ride-sharing service I received absolutely fantastic service from the private driver Leigh. He's a very professional and extremely helpful driver. I Didn't have to wait at all for him to arrive.

Rubbish, they lied to me that the shuttle was the quickest way to reach the city. Didn't know, but train only takes 15 min. They told me an hour ( same as the shuttle) just to sell the shuttle. In the end, took the train and got no refund. Don't use this rubbish company

No wait for us on either journey. Very friendly drivers. Smooth ride. Clean vehicles. Thank you.

I'm usually a very positive person but this was NOT the experience promised not advertised. I waited for an hour before a shuttle came. My ticket said 5:10pm at 5:30 pm the shuttle refused to take me aboard. The reservation desk attempted to help me to no avail. I waited another hour until the second shuttle arrived to only have the driver look at my ticket hand it back to me and drive off without even giving me any further help. I was infuriated and beyond help. Finally the last shuttle arrived (2.5 hours later) and the driver called the head of the company who promised to have me on the next shuttle. This would have arrived in 30, 40, 50 minutes? Who knows! Luckily a couple by the shuttle stop offered to take me in their cab to my residence. I arrived home nearly 4 hours after my plane landing. Never using this service again!

After missing a connection the people at Redy2GO helped me with more than just arranging transport to a hotel. They actually helped me find a hotel. Once we had sorted ourselves out, we took the shuttle bus. The driver was helpful and professional. To return to the airport we arranged a private driver. He was punctual, helpful and a great driver. Overall, I would definitely recommend this service. In a difficult moment they went above and beyond what they needed to do.

This company has to be one of the worst I have encountered In all of my travels. I was told to use ready2go by an employee at the Airport information kiosk . (Don’t know what the deal was with her , she even went so far as to say the taxis would probably not want to bring me to my hotel, since my hotel was so close to the airport. This turned out to be a complete and total lie. ) Having said that, I purchased my $11 transfer and was told that at the most it would be a 20 minute wait for a bus… 40 minutes later and after several inquiries, the bus had still not arrived. To make matters worse, there were several other customers waiting for the shuttle that had been waiting even longer .. we were all beyond frustrated ! I ended up having to take a taxi from the airport as i couldn’t wait longer than 45 minutes . I found a taxi easily and was told by my taxi driver that this company has a horrible reputation and has done this type of shady business to many people, It is such a shame that the Sydney airport allows these people to continue to do business on their property.

Booking process was smooth and only waited 10-15 mins for our bus. Joseph was our driver and he was amazing. So friendly and helpful. An asset to the business. Highly recommended *****

Should have checked their reviews before booking. Not recommended. Waited for more than 40 minutes at stop to get the shuttle bus. I recommend others to take cab instead.

The driver dropped us at international in stead of domestic airport in Sydney we almost missed our flight. I hope the guy we met on the bus can make his flight on time cause he was supposed to get off at the international terminal but has been took to the domestic apparently. And on the way to airport they stooped for picking up other customers but they took their sweet time let us waiting in car at least 10 minutes. They should have a better system of picking and dropping. I Would never use their services again!

WOW.!! Excellent service from Circular Quay to the airport after our cruise. We had an early flight and I was not taking any chances with trying to get a taxi or shuttle. I scheduled a private car and was delighted to see my name on a card earlier than our scheduled pick up time. Made it to the airport with no stress!! Glad I didn’t read these other reviews. I definitely recommend the private car service that Redy2Go provides. They also responded promptly to an email when I changed my pickup time a few days before.