The Airport Shuttle BWI for leisure or Business Transport

From the start they were great communicating with us and answering any questions we had. We opted to use the trolley for our wedding- getting my bridal party and myself to the venue and also providing a shuttle for guests to get to cocktail hour from our ceremony site, which was a bit of a hike. The driver was a pro and navigating in tight quarters in not the best of driving conditions. He was also patient and waited for the wedding party to finish pictures before making his final departure. The trolley was extremely clean and made for great pictures. We would definitely recommend American Limousines!

When I worked for this company I had to frequently endure my supervisors using racial slurs including the n-word so often I became almost numb to it. When I went to the owner, Gary Day, about my work grievances he completely brushed it off and refused to take disciplinary action. He even threatened to fire me if I ever went to his office again. When I finally addressed my direct detail supervisors after they'd said they'd "make those nwords work!" They told me they could do whatever they wanted so I quit. I left a message with the owner explaining why I left but he never had the decency to reply. The detail supervisor even went a step further and posted false information about me online to get back at me for quitting. The whole place is rotten and racist. I can't see why anyone would deal with a company that would employ such trash.

Worst bus ride ever. I was three hours late getting home because the driver forgot to stop at the second stop. Then she yelled at us for calling the company! Rude, please hire better people who know how to drive! Also, be on time!

I contracted this service for my daughter's wedding. The driver arrived on time and the limo was clean and odor free however since it was over 80 degrees in mid-afternoon, the inside of the limo was very warm and uncomfortable. I could not understand why the a/c was not turned on in advance. My daughter was in a wedding gown and I worried about sweat on her makeup. The point of using a limo is special for a special day and the company should realize this. The vehicle is large and long and the a/c should have been turned on. It was unconfortable. If you require this service in the future then stipulations must be made and that includes comfort.

I called this company last week to ask some questions about their services. When my phone call was answered all I could hear was a woman screaming, cussing, and making threats at someone. I could barely hear the woman who answered my call at all. I asked what was going on and was told that the woman screaming was their manager. How could the manager of anything be so unprofessional and unfit to interact with customers? I was so completely disgusted and put off with what I heard that I hung up. I would never give my business to a place ran like a circus!

The price was comparable to other limo companies in the area and the driver was very nice however, I would think twice before rehiring. The driver was about 20 minutes late picking up me and my bridesmaids. My maid of honor reached out multiple times to get an ETA but was unable to reach him. Once he picked us up, he took the longest possible route to the church making us 30 minutes late to the ceremony. Based on other reviews I've read, our experience seems to be in the minority but I would think twice before hiring again.