We understand your travel plans change. That is why we have made our cancellation process simple and easy. Please cancel your reservation 24 hours prior to your pickup date for a full refund of total fare you pre-paid online (service fee is non-refundable). Please cancel either on our website or by calling (800) 851-4528.
Reservations cancelled less than 24 hours from the date and time of your scheduled pickup will not be refunded the amount pre-paid online or the service fee.
NO SHOWS: Unfortunately, if canceled with less than 4 hours prior notice to your scheduled pickup time, ShuttleFare.com will charge your credit card the full amount of the quoted price.