I will prob never use your service again. And will be telling everyone who ever visits the big easy there is an easier way to get around/save money. The prices increase every year I've gone for 8 years. Not only did the shuttle arrive 20 min late, the driver had my family, which included my 70 year old father, walk 3 blocks, carrying our own bags to a different p/u. His response was he was trying to avoid traffic. This also happened to other passengers. When I called to complain, the manager pretty much said the same thing the driver said. Won't get me next time, up 2 hrs early just to wait AND get picked up at ANOTHER hotel I wasn't staying. Besides, the $2 bus was way cheaper. And I should've listened to a friend who paid $15/pp for a cab.
03 July 17